Papers with helpfulness assessment
Reinforced Product Metadata Selection for Helpfulness Assessment of Customer Reviews (D19-1)
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| Challenge: | a helpful review is largely concerned with the metadata of its target product . a selector learns from both the key-value product metadata and one of its reviews to take an action . |
| Approach: | They propose a framework that uses product metadata to assess helpfulness of free-text reviews . they use two real-world datasets from amazon.com and Yelp.com to test the framework . |
| Outcome: | The proposed framework can achieve state-of-the-art performance with substantial improvements . it uses two real-world datasets from Amazon.com and Yelp.com . |